Resident survey and analytics: how communities determine development priorities

Involving residents in determining development priorities is a key component of community strategic planning. 

In 2025, the NGO "Center for Community Development Logistics" expanded its work in this direction, combining digital tools, communication support, and analytics.

Surveys are conducted using the CLS platform and cover 32 areas of community life, which allows for the collection of structured data and the formation of informed decisions regarding the future development of communities.

Survey of residents in communities

Over the past few months, resident surveys have been conducted in the following communities:

Ovadnivka territorial community, Volyn region — 67 questionnaires;

Ustyluzh territorial community, Volyn region — 195 questionnaires;

Zaturtsivska territorial community, Volyn region — 151 questionnaires;

Hnizdychiv territorial community, Lviv region — 36 questionnaires.

The survey results became the basis for forming digital community development models, identifying priority projects, and preparing development strategies.

Communications team and resident engagement

In 2025, the resource center's communications team was expanded, which allowed for a significant increase in the direction of involving residents in planning processes. The expansion of the team was made possible thanks to support within the framework of the Impulse project, which made it possible to work with communities more systematically and reach a wider audience of residents.

Individual community websites and “live” surveys

A separate website is being developed for each community, which is used as the main platform for conducting surveys of residents. In the future, such a site can be used by the community for other purposes - repeated surveys, consultations, collecting proposals, and communicating with residents.

Surveys are “live”: results are automatically displayed on analytical dashboards in real time. This allows communities, local governments, and public organizations to immediately see the dynamics of responses, analyze the data, and use it to make decisions.

For public organizations 

Civil society organizations can contact the resource center to organize surveys in their communities. We provide tools, communication support, and analytics to ensure that citizen engagement is systematic, transparent, and beneficial for the further development of the community.

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